Privacy Policy

By visiting us, you are accepting the privacy policy described below.

1.  What personal information do we collect and why?

•    We collect information that you provide.  We receive and store information that you enter, such as when you create an account and supply information- like your name, address, phone number or credit card. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.  We use the information that you provide for such purposes as responding to your requests, making your experience with us more friendly, improving our website, and communicating with you.

•    Cookies. This website DOES NOT use cookies.

•    Other Information: Every computer has an IP (Internet Protocol) address.  IP addresses of computers used to visit this site may be collected for security purposes.

•    Information from Other Sources.  We might receive information about you from other sources and add it to our account information.  This may include updated address and contact information so that we can correct our records and communicate with you more easily.


2.  To what purpose do we use your information?

•    Agents. We employ other companies and individuals to perform functions on our behalf. Examples include delivering dogs, making reservations, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

•    Business Transfers. As we continue to develop our business, we might sell or buy assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.

•    Law Enforcement.   If we receive a lawful court order to release account or other personal information then we will comply with the law.  We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.


3.  How do we protect the security of your information?

•    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

•    We use encryption to protect your information contained in our customer database.

•    We use a firewall to protect against unlawful intrusion.

•    We limit access to your information on a “need to know” basis.

•    We reveal only the last 4 digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

•    It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

•    No system can guarantee absolute security, just as the finest lock can not guarantee physical security.  However, we take every reasonable precaution to assure that your data is secure.


4.  Children

We do not sell services or offer accounts to children. If you are under 18, you may use this site only with involvement of a parent or guardian.


5.  Other Websites

Various Web sites may be linked to from this site.  If you follow a link to another site, your privacy depends on the policy of that site.  We strongly urge you to check their privacy policy.  Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance (www.privacyalliance.org).


6.  Contact Us

If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website, you may contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 484-626-1DOG (1364). You will be required to provide identifier information to assure that this information is not released to others.  We reserve the right to modify this policy in the future.  If we do so, notice will be posted on our home page.


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